Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information:
- Name and email address
- Account credentials
- Trading chart images you upload
- Communication preferences
Usage Information:
- How you use our platform and services
- Features you access and time spent
- Device and browser information
- IP address and location data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and analyze your trading charts
- Send you technical notices and support messages
- Respond to your comments and questions
- Detect and prevent fraud and abuse
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.
Your trading charts and analysis data are encrypted and stored securely. We never share your trading information with competitors or unauthorized parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Measures:
- SSL encryption for data transmission
- Encrypted data storage
- Regular security audits
- Access controls and monitoring
Organizational Measures:
- Limited access to personal data
- Employee training on data protection
- Data processing agreements
- Incident response procedures
5. Your Rights
You have the following rights regarding your personal information:
Access & Control:
- Access your personal data
- Update or correct information
- Delete your account
Data Portability:
- Export your data
- Restrict processing
- Object to processing
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.
Types of Cookies:
Required for basic functionality
Help us understand usage patterns
Remember your settings
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
- Account Data: Retained while your account is active
- Chart Analysis: Deleted after 90 days unless saved
- Usage Logs: Retained for 12 months for security purposes
- Marketing Data: Until you unsubscribe
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: